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Right choice for New Car Service

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Did you know that you are able to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking for bargains in the end of year car sales or simply want a service for your new car? Here is some sound advice from Torrisi Automotive in Matraville.

The buying of a new car is one of the most meaningful investments many people make, so it shows common sense to find a way to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Did you know that you are able to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Dealers cannot force you to return the car to the dealership where you originally bought it for service or repairs. Provided the work is effected to the manfufacturers specifications by a suitably skilled person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Torrisi Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Torrisi Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Torrisi Automotive will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between express, statutory and manufacturer warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be replaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be vigilant for new car dealers who try to include “express” or “extended” warranties, often for free, when selling you your new car. Often these ‘supplemental’ warranties may include quite specific restrictions or provisions, and can sometimes seem too good to be true. Many times these special offers provide little or no additional benefits not already given by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.

Such special offers are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or excessive waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Specialist Car Services